Contact Us
We'd Love to Hear From You!
Whether you have a question about one of our products, need help with an order, or have a custom request, we're here to help.
Every email is answered by the people who handcraft your order.
Email: GreyWoodsCo@yahoo.com
š Response Time:
We aim to respond to all emails within 1ā2 business days.
(During holidays or busy seasons, replies may take a little longerābut we'll always do our best to get back to you quickly!)
Business Hours
Monday ā Friday
9:00 AM ā 5:00 PM (Eastern Time)
Closed weekends and Canadian statutory holidays.
Order Questions
If you're contacting us about an order, please include:
- Your order number
- Your full name
- The email address used for your purchase
This helps us assist you more quickly.
Frequently Asked Questions
Before reaching out, you may find your answer on our:
- Shipping Policy
- Returns & Refunds
- FAQ
- Why Choose Grey Woods Co. page
Thank you for supporting Grey Woods Co.
Emily + Cassie
